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Return to shopFind answers to common questions about Timelessmenswear.
1. How long will it take for my order to be processed and shipped?
Our team processes orders within 1 business day. Once processed, your order will reach you within an estimated 2–6 business days of transit time, resulting in a total delivery time of 3–7 business days.
2. What are your shipping costs?
We offer a straightforward, flat-rate shipping fee of $6.99 for all orders within the continental United States.
3. What is your return policy?
You may return eligible items within 30 days of the delivery date. Items must be in their original, unworn, and unwashed condition with all tags attached.
4. Are there any fees for returns?
No, we do not charge restocking or return fees. You will receive a 100% refund for the cost of the returned item(s).
5. When will I receive my refund?
Once your returned item is received and inspected, your refund will be processed within 7 business days to your original payment method.
6. Can I modify or cancel my order?
You have a window of 2 hours after placing your order to request a modification or cancellation. Please contact us immediately at support@timelessmenswear.shop if you need to make changes.
7. What payment methods do you accept?
Currently, we securely accept PayPal and Venmo for all transactions to ensure your financial information is protected.
Still need help?
Our support team is available 8:00 AM – 7:00 PM EST, Monday – Saturday.
Thank you for shopping with Timelessmenswear.